Different sidebars

On my X theme websites i’m missing the different sidebar i made. Where did this feature go? Is it removed with the new update?

I have a lot of sites with different sidebars on pages.

I went back to the older version and the sidebars are back.

Glad to hear that. :slight_smile:

Glad that they are back but I think it’s better to run the latest version of X.

Will it be fixed? Can I update? Had the problem on more than 3 websites.

Hi There @Timmid

Sidebar feature is still there on X/Pro themes as you can see it on our knowledge base section here (https://theme.co/apex/forum/t/features-unlimited-sidebars/95).

Did you update both X theme and Cornerstone plugin ? You need to update both to avoid any incompatibility issues. You can refer to our latest version information from here (https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195) and update any outdated theme or plugins (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62).

If you’re already using the latest versions, please enable WP_DEBUG mode on your WordPress and re-visit your pages to see if you’re getting any PHP errors. You can enable WP_DEBUG mode by following this guide (https://codex.wordpress.org/WP_DEBUG).

If you’re still having issues, please provide us with your WordPress login credentials along with your FTP credentials in a secure note to check your issue further.

Please make sure to update your site and re-produce the issue when providing login information. If you don’t want to do it in your live site, you can create an exact copy of your live site in a staging environment and update. You can refer to our migration guide here for more information (https://theme.co/apex/forum/t/cornerstone-content-builder-migration/126).

Let us know how it goes.
Thanks!

Hi,

I have more than 15 XTheme websites and with all of them the sidebar option disappeard after the update. If I replace the new Xtheme version with the previous one the sidebar option is back.

With some of them I enabled the WP_Debug but couldn’t find anything. I see more topics on the forum. Maybe a bug in the new update?

Hi @Timmid,

I have checked on my local setup with X 6.5.5 and Cornerstone 3.5.4 and the SIdebar option in the Appearance area is there and the contents of the sidebar widgets are also present in the page where the sidebar is assigned to.

Is there a chance that you can provide us access to a site you have update that has this problem so that we can check it?

Thank you.

Hi,

The version of X that have the problems are 6.5.6.

Strange that there is a version updated that is further than the latest release.

Hi @Timmid,

Sorry for the confusion, yes the latest release version of X is 6.5.6.

Can you update one of your site to X 6.5.6 again? And then after updating X, deactivate and delete your current Cornerstone. Then reinstall the Cornerstone back under X > Validation, see if that resolves the issue.

Remember to clear all your caching features (plugin, server-side, CDN, and browser’s cache) after updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Let us know how it goes,
Cheers!

Thx for the help. Removing cornerstone and reinstall it fixed the problem.

Glad we could help, and thank you for the feedback.

Cheers!

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