Cornerstone Wordpress issues

Support
#1

i recently got a message from WP re Cornerstone re error. The error message was generated after updating ThemeX to the latest version.
Please advise.

#2

Hello Aviv,

Thanks for writing in!

Please try out following solutions and let us know the outcome:

  1. As you have updated X Theme, please make sure to update Cornerstone to latest version 4.0.4 to avoid any compatibility issues.
  2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  3. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

in case above solutions does not works out, please reinstall X Theme by following the steps mentioned in tutorial shared below:

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

#3

Thank you for this. I will let you know if all goes well.

#4

You are most welcome!

#5

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