Cornerstone won't let me validate -

Support
#1

I am totally out of my league guys,
I thought I had followed other thread’s advice to update cornerstone but I can no longer update information and I am also not allowed to validate as well.

Help Please!

Thanks in Advance

#2

Hi @imdanielblair,

Thanks for writing in.

Would you mind sharing us your activation code in a secure note so we could try activating it.

Thanks.

#3

Sure! Thank you very much

#4

Hi There,

Upon checking, I see that you’re using an older version of X theme (Version: 4.1.0) and because of that, our validation process will not initiate correctly.

You can check the latest version numbers from here (https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195) and you can download the latest version from your Envato account or Themeco Dashboard, then update accordingly (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62).

Hope that helps.

#5

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