My Cornerstone will not load in X. In Chrome I just come back to the same page, whereas in Mozilla firefox I get the spinning wheel.
Hi There @Elite2016
If you’re referring to the site URL assigned to this Themeco account, I can see you’re using CloudFlare which is one of the possible causes.
Basically after updating the the site, you need to clear your CloudFlare cache by login to your CF account. Also head over to CloudFlare -> Speed tab and make sure to disable CSS/JavaScript autominification options.
Then, if you’re using a caching plugin, you need to purge your server cache as well.
Further I suggest you to install the following plugin (https://wordpress.org/plugins/wp-serverinfo/), then head over to Dashboard -> WP-Serverinfo and check the following configurations.
PHP version - We recommend to use PHP v5.6.x or higher.
PHP memory limit - We recommend a memory limit of 512MiB. If you have a lesser values, please follow this guide on how to increase it.
PHP max script execution time - We recommend to set a value of 120 or higher. You can check the following guide on how to increase it (https://thimpress.com/knowledge-base/how-to-increase-maximum-execution-time-for-wordpress-site/).
Let us know how it goes.
Thanks!
Alrighty I have cleared the cache (css/js autominification was already disabled) but the problem persists.
Hi There @Elite2016
Please provide us with your WordPress credentials along with your FTP credentials in a secure note to investigate your issue further.
Thanks!
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