Cornerstone Suddenly Stopped Loading

[kerri]

Cornerstone suddenly stopped loading for me. First thing this morning everything was working fine, since then, over the past 4 hours, nothing. The spinning circle just keeps going, nothing will load.

I haven’t added or changed any plugins. Everything is up to date and comparable, I’ve cleared all caches, and tried several different browsers without luck.

I have a lot of work to do today and this is causing me a lot of grief. What could be causing this?

[thai]

Hi There,

Please follow steps:

1. Clear and disable all cache plugins.
2. Switch to the parent theme.
3. Check on other computer/browsers.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thanks.

[kerri]

Hey, thanks for the info, I’ll keep it in mind if it happens again.

I just checked again after a couple more hours and it seems to be working fine.

I’ll let you know if it happens again and your suggestions weren’t able to correct the issue.

[rad]

Glad it’s working now, and yes, please let us know. Thanks!