Cornerstone Plugin - X-Theme not scrolling on Mobile

[nickvonb]

Hi all,

I am using the pro version of x-theme with the cornerstone page builder - I have created a home page - but it is not mobile responsive - and won’t scroll down.

Please help.

[nabeel]

Hi @nickvonb,

Thank you for reaching out to us. I checked your site registered on your account (see secure note) in mobile devices and it scrolls fine on my end, please clear the browser’s cache and see if this resolves the issue.

If the issue persists then you can check for the following:

1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

2. Clear all caches including browser cache then deactivate your caching plugin and other optimization plugins. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

3. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

4. Remove custom CSS, JavaScript and deactivate your child theme and switch to parent theme (take a complete backup first).

Let us know how this goes!