Cornerstone not working on some pages, license won't validate so can't update

HI,
I have had some pages change so that cornerstone editing doesn’t show up as an option. and the page went a little crazy. I tried to valiidate my license, (i checked the URL in settings and in my account and its the same) and then the validation page in the dashboard looks all crazy too. So I try to add my code and the page just hangs and doesn’t update. I’m a bit scared to update the site manually for the cornerstone plugin and /or the theme. Any help would be appreicated.
thanks

Hi there,

It seems that your site has an incompatible version of X and Cornerstone which is causing the issue.

Because of that, you will have to manually update through FTP then validate your site’s installation after so that you will be able to automatically update from the dashboard next time.

Please check this article on how to manually update X:

Hope this helps.

thanks got it working

Glad to hear it’s sorted.

Cheers!

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.