I am trying to troubleshoot this, but I keep hitting roadblocks. Initially, the Cornerstone tab wasn’t showing up when I went in to create a new post or edit a post I know was created using Cornerstone. After digging through support articles, I have now enabled everything under the Posts category in X > Settings > Permissions.
The tab is now available in new posts and pages, but when I click on it, it doesn’t actually open Cornerstone and kicks me back to the (empty) “Text” tab within the same screen. To clarify, I am able to use Cornerstone on existing pages and posts just fine, but I am not able to use Cornerstone on new pages and posts.
Here’s a screen recording of what’s happening: https://cl.ly/56525d8de493
I have tried increasing PHP memory limits, purging all caches (database, pages, and browser), disabling third party plugins, disabling Cornerstone and re-enabling, entering development mode (no active caching), and disabling my caching plugin entirely. I’m not sure at this point if it’s a theme issue or a host issue, but my guess is it’s theme-related. Any help getting Cornerstone to work on new posts/pages would be most appreciated! Thank you!
– Mikaela