Cornerstone not working! Can't edit site!

Please help here. We can’t edit using cornerstone. Only the header and footer is available.
We’ve tried updating all plugins and clearing cache.
We’ve also given permissions under the settings tab.
We’ve also tried getting professional help but nothing seems to work.

Would be great if you can look into this asap.

Hi there,

Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If the issue persists, please double check if you have everything updated to the latest version. Here is a link for a details information on how to do an update:

Please remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors or any unexpected display issue on the site.

If you are still not able to load Pro, please try increasing your site’s php memory limit.

To do this, please edit your wp-config.php file and insert these lines:

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

In case the issue persists, please try to get in touch with your hosting provider and confirm to them that your PHP memory limit is increased.

If you are still having an issue, please provide us with the admin details of your site in a Secure Note so that we can check this further.

Hi,

It was something in the code that you have inserted in Settings > Insert Headers and Footers

I removed the comments text and cornerstone started to work again.

Kindly check in your end.

Thanks

1 Like

Paul! You have saved us tremendously! Thank you!

You are most welcome. :slight_smile:

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.