On my site, Cornerstone seems to just load but never actually finish so there is no way I can edit pages. Any suggestions? I’ve tried a number of different browsers and nothing seems to work. Thanks!
Hi Brock,
Thanks for writing in! First of all, could you please check check for the following points and see if that helps.
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Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
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Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.
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If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
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Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
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Remove custom CSS, Javascript and templates.
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Reset your htaccess file by renaming it to
.htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button. -
Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php. Please refer to our guide here (https://theme.co/apex/forum/t/troubleshooting-increasing-php-memory-limit/16935).
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
Let us know how it goes.
Thanks.
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