Cornerstone Not Loading Error in Console

Support
#1

Hi,

I’ve got the latest version of everything in the site.

When trying to edit a page, I get the below errors;

Can you please tel me why this is the case? It’s not a conflict either.

#2

Hello @philiponeillfreelanc,

Thanks for asking. :slight_smile:

I can see 500 Cornerstone endpoint related error in the video you have shared. That tells us there’s something in your system preventing cornerstone-endpoint from loading.

Internal Server Errors are mostly due to incorrect folders and files permissions. Please see http://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/1 to learn how to check your permissions.

Mod Security could also prevent the endpoint from loading. Please contact your host to whitelist resources loaded from Pro.

Thanks.

#3

I get this when visiting the link…anything familiar?

#4

Hi @philiponeillfreelanc,

This could be because of your PHP version. Could you please try updating to PHP 5.6.+ or v7.1.+ and see if that resolves your issue.

Let us know how it goes.

Thanks!

#5

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.