Cornerstone not loading and site layout messed up!

Support
#1

Ok the site is http://www.fireleaf.co.uk/ and not sure whats happened but site layout is a mess.

Also Cornerstone does not load up and just hangs!

Do you know what the issue could be?

Thanks Hugo

#2

getting this error Missing Translation: app.builder.title

#3

Hi,

It looks like there are some missing theme files.

Try to re-upload the theme files using ftp.

  1. Download x from dashboard page
  2. Unzip x.zip on your computer.
  3. Rename the x folder to x-updating.
    4)) Connect to your server via FTP and navigate to your /wp-content/themes/ directory.
  4. Drag and drop the x-updating folder into your themes directory.
  5. Upon completion, rename the previous x folder to x-previous.
  6. Rename x-updating to x. Your site will now be at the latest version.
  7. Delete the x-previous folder.
  8. Visit the WordPress dashboard at least once to ensure any migration logic can run (this happens behind the scenes).

Don’t forget to backup your site before doing this.

https://wordpress.org/plugins/duplicator/ or
https://wordpress.org/plugins/updraftplus/

Hope that helps

#4

Thanks Paul, I have updated theme but still issues with layout!

#5

Hi,

Can you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes!

#6

Hi I have tried everything and still broken. Also backend does not look right!

Updated wordpress
Updated X theme
Updated Cornerstone
Deactivated all plugins except Cornerstone

Still site down with layout issues.

Could you please take a look as been down for a week now!

Thanks

#7

Hi There,

Could you please turn off the auto minify scripts in your CloudFlare?

Let us know how it goes!

#8

Thanks. Wasnt aware my client was using Clouflare so he’s in trouble now :laughing:

#9

Glad we could help.

Cheers!