Cornerstone not fully loading after updating to WP 5.03

[beeger910]

Hi our site at https://cityoflakewood.dream.press/ just updated to WP 5.03 yesterday and now when we go to edit a page in Cornerstone it’ll list all of our pages and when we open the page to show the sections none of the content ever shows up. The pro symbol just keeps pulsating almost taunting us to keep staring at it. Help please.

FYI: I updated the PHP memory to 512MB (from 256MB) and that didn’t help where before it ran fine while it was at the 256MB setting. I verified the memory setting using a phpinfo.php file on the server.

[Prasant]

Hello Brian,

Thanks for asking.

Please follow up the steps below:

1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
3. Remove custom CSS and Javascript from the options or Child Theme and test the case.
4. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.