I just updated Cornerstone and Theme X for the newest version and now when I try to edit my page, Cornerstone just keeps loading indefinitely. How do I fix this?
Hi There,
Thanks for writing in! Upon checking your server configurations, I see the following potential issues.
PHP memory limit: Your PHP memory limit is set to 256MiB. Could you please try increasing it by following this guide (https://theme.co/apex/forum/t/troubleshooting-increasing-php-memory-limit/16935).
PHP Max script execution time: Your script execution time is currently set to 30 seconds. We recommend to increase it to 120 seconds. You can refer to the following guide on how to increase it (https://www.simplified.guide/php/increase-max-execution-time).
Once you increase those configurations, you can verify the changes by login into your WordPress and by head over to Dashboard -> WP-Serverinfo page.
If you’re using a caching plugin, purge your server cache. Then clear your browser cache and try loading your Cornerstone builder.
Let us know how it goes.
Thanks!
Hi, I made the changes but the problem persists.
after deleting the W3 Total Cache Plugin, Cornerstone is working fine
knowing what the issue is, is there a way I can still use the W3 plugin?
Hi There,
You mentioned above that this happened after the update, did you purge your entire caching after the update? It should be.
Another thing, please disable the W3 Total Cache Plugin JS and CSS minifier feature. Theme and Cornerstone JS and CSS are already minified.
Cheers!
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