Cornerstone loading for long and not working

Support
#1

Hi

I am working with xtheme on my host, first there was a problem with theme options, it was not loading, now it is solved, but this time cornerstone is not working. its saying there is a plugin confilict or some catch problem, but cornerstone is the only plugin i have active next all are deactivated, i wanted to give you access to my site so you can check it for me is it possible?

#2

Hey @Akhgar,

Since I already gave you some basic troubleshooting tips and it helped your theme options issue, please give us access to your WordPress admin and FTP in a Secure Note so we could check what’s going on.

Thanks.

#3

There’s a problem with your SSL setup. That could be the cause of the problem.

#4

how u suggest me to fix it

#5

Hello @Akhgar,

Thanks for updating thread.

It seems that there is some issues with the certificate . Please get in touch with hosting provider for possible solution. I ran a test on SSL Labs, sharing results bellow. I am also sharing few other resources that you can refer as I am seeing NET::ERR_CERT_AUTHORITY_INVALID message on browser.

https://www.ssllabs.com/ssltest/analyze.html?d=fox.af&hideResults=on#whyNotTrusted

https://in.godaddy.com/community/Managing-Domains/How-do-I-get-rid-of-this-NET-ERR-CERT-AUTHORITY-INVALID/td-p/57203

Thanks.

#6

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