Cornerstone load

[Riosbjj]

Hello

im trying to make a new post and edit on cornerstone but every time i load to edit, all i see is the cornerstone loading logo without ever opening.

I have increased my wordpress site memory from 128 to 512, and ive also cleared my wed cache, and ive made sure i have the latest php versions.

Thank you very much

[ruenel]

Hey @NeoJits,
​
​To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation.

To do this, you can create a secure note with the following info:
– Link to your site
– WordPress Admin username / password

To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288
​
Thank you.

[Riosbjj]

Secure note done.

thank you!

[ruenel]

Hello @Neojits,

I have logged in and investigated your site. It seems that there is a JS error on the page. This could be coming from the theme which files may have been corrupted. Could you please re install the X theme? Please see “Manual Updates” section in this article to do that: https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62

Please let us know how it goes.