Cornerstone license wont validate?

I am trying to validate cornerstone on my hostmonster account, however continue to be shown “We’ve checked the code, but it doesn’t appear to be an Cornerstone purchase code or Themeco license. Please double check the code and try again.”

Pleas ehelp asap, getting frustrated at each difficult step after malware.

Hi there,

Thanks for writing in! You don’t need to validate Cornerstone plugin and you only need to validate your X theme.

If you’re getting this error with regard to Cornerstone, probably your X theme is corrupted or you’re not using the latest version of X theme or Cornerstone. Please check the version numbers from here and follow our update guide here to update if necessary.

In case if you’re fully updated, try re-installing your X theme again and it should resolve this issue. You can switch to a different theme temporarily (default wordpress theme), then delete X theme and then you can re-install X theme. All the settings will be saved on the database, so that you won’t lose your data.

Hope that helps.
Thanks!

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