Cornerstone It doesen't work please help me

[Berto]

Hello I’m writing from Italy
I updated my X Theme this morning.
Now if I try to open cornerstone I can see the logo that pulse but it doesen’t upload the page prewiev.
I can’t deactivated plugin because my site is already publisched www.premiocivico.eu.
Please I need to solve this problem urgently.
Thanks for all.
Francesco

[jade]

Hi Francesco,

Please double check that you have X and Cornerstone both updated.

If you already have, please make sure to clear your site and browser cache. Please also check for the following:

• We’d recommend that you increase your memory allocated to PHP if you haven’t done so already. To increase it, please edit your wp-config.php file and insert these lines:

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

• If the issue is still there, please make sure that you have everything updated to the latest version especially for X and Cornerstone. You can find more info about the support versions of X and its bundled plugins here.

• If you are still seeing an issue, please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes!