Cornerstone iframe not working

[jbutler97]

I’m having an issue with my site. Cornerstone is not working. I do not have very many plugins on my site and some of the ones I have, it is highly recommended to not deactivate them once active.

Cornerstone seems to be a very finicky builder.

Any recommendations would be helpful.

[Prasant]

Hello @jbutler97,

Thanks for asking.

I am sorry for the problem you are facing while using Cornerstone. I see that you are using latest version of X Theme and Cornerstone. As for the plugin, it seems that you have only three at the moment, Contact form 7, Cornerstone and Essential Grid. In that regards, please try out following solutions and let us know the outcome:

1. I see that you are using cache plugin.Please try clearing cache and see how it goes.
2. Remove custom CSS and Javascript from the options or Child Theme and test the case.
3. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
4. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.