Cornerstone Frozen

Hi-

The cornerstone editor on my site will not load. It just keeps loading and loading and loading… I’ve already reached out to my hosting provider and they said that everything is fine on their end.

Please advise. I currently can’t edit anything on my site.

Hi @blmg1,

It seems that you only have Cornerstone updated to the latest version but not X. This causes an incompatibility issue on your site so kindly make sure to update X to the latest version as well.

Here is a link for a details information on how to do an update:

Please remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors or any unexpected display issue on the site.

Hope this helps.

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