Cornerstone Fatal Error help

[Desque]

Hello X!

I am trying to activate cornerstone but am running into this error.

Thank you in advance!

[mldarshana]

Hi Trung,

Thanks for writing in! I see that you have Pro licenses. So if you’re getting this error on Pro theme, you don’t need Cornerstone plugin on your Pro themes as Pro content builder is already integrated into it. Please delete Cornerstone folder under (/wp-content/plugins/cornerstone), to resolve the issue.

If you’re having this issue on X theme and If you have a child theme installed, first try disabling your child theme and see if that resolves your issue. If you’re using any 3rd party Cornerstone plugins, try disabling them as well and test your issue.

In case if you cannot isolate the issue, provide us with your WordPress login credentials in a secure note to check your issue further.

Thanks!