Cornerstone edits not appearing on new pages

Howdy,

I’ve had no issue until this week (following Cornerstone update). When I create a new page to edit in cornerstone, I can not get any custom layouts to display content. It “saves” fine, but nothing ever appears, including text, images, etc., despite the set placeholders.

Oddly enough, I CAN get stock templates to load and display, but I cannot modify them. I’ve attempted to clear caches and deactivating all 3rd party plugins, with no fix.

It looks like I’m not the only one with issues.

I’ve followed these steps already, with no fix.

Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
Clear all caches (again) including browser cache then deactivate your caching plugins and other optimization plugins.
If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Remove custom CSS, Javascript and templates.
Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

Please help!

Hey there,

In that case, would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
  • FTP credentials

All the best!

Done, thanks!

…Update! I think I found a few conflicting plugins that were preventing me from updating to the new xtheme. I’ve disabled them and was then given the option to upgrade X. I’ve done so,and now Cornerstone is working again!

Thanks very much!

Yup, I saw a couple of this same issue and it is an X and Cornerstone version mismatch. Glad you sorted things out.

Cheers!

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