sorry for a loss of some formatting in the following …
please provide whatever guidance you can … thanks in advance …
When editing with cornerstone, the working document/page does not display correctly for either structure, though I may add several Sections only one appears, nor to content, when I add either text or image they don’t appear. The added text does/did show up when viewing the page on line, but not in the cornerstone editor … I am quite a neophyte in all this but was successfully managing my pages easily through mid 2017. I had no updates since then, so these problems arose in last week after updating and then trying to add new pages. Per looking around the support pages for several days now, I’ve found a number of items that I’ve tried to conform with and others that I still have questions about …
Quite frankly, I can’t shake the feeling but that I’m looking at what I’m calling the Nuclear Option … In one forum a user wrote … “I have resolved the issue. I deleted all previous themes and plugins and re-installed X-Theme and everything is working well now.” But that sounds scary to me!!
First: the only error message I’ve seen was found on a blog post page that I’ve never really used.
Warning: count(): Parameter must be an array or an object that implements Countable in /home/ranroe/roeingresearchandtrading.com/wp-includes/media.php on line 1206
But I don’t even see the file on the host server …
server screen save image is lost here …
Outstanding Issues/Questions …
Regarding Caches, note that I deleted my web browser cache and DNS cache …
Also if you have any cache plugins (not sure if I do) make sure to flush the cache (If I do have cache plugins how would I flush them)
Can you disable all caching (just what caches are there: web, DNS, plugins, ???) and CDN (?) on the website please and then re-load (force refresh the site)(??)
and contact your host to clear caching on their side also or ask them to teach you how to clear cache in your site. Deleted DNS cache and inquired as to any other in existence
Don’t know what it means to Delete transients
I increased memory limit (see below) but not MAX memory limit … I can do, but quite frankly I’m such a small user hard to believe memory is the issue, but …
Core Actions with some questions …
Wordpress 4.9.4 … reinstalled it …
Xtheme 5.2.5
MySQL was already at 5.6.34
I updated to PHP 7.2
I’ve been using the appropriate sequence of Add New, Add Title, Save draft or publish … no help
I tried deactivating all plugins except Cornerstone to no avail …
Remove custom CSS, Javascript and templates. Don’t believe I’m using any…
Regarding php memory, support said: Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php
define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );
Per dreamhost’s instructions for increasing memory I changed memory limit to 256; note: dreamhost says it is not the wp-config.php file but the phprc file that needs tweaking …
https://help.dreamhost.com/hc/en-us/articles/214894037-How-do-I-create-a-phprc-file-via-FTP-
this is my phprc file:
; {{{ The following lines were automatically added by DreamHost
zend_extension=opcache.so
; }}} That’s all from DreamHost
memory_limit = 256M
PLUGINS …
Per your approval list at: https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195
Contact Form 7: | Latest Supported Version: 5.0
Cornerstone: | Latest Supported Version: 2.1.7
X – Content Dock Ver 1.0.0 changed to Content Dock Ver 2.03
X – Custom 404 Ver 1.1.1 changed to Custom 404 Ver 2.03
X – Smooth Scroll Ver 1.0.2 changed to Smooth Scroll Ver 2.03
Question here is does it matter that the updated plugins don’t show up with the precursor “X – ”
Didn’t see either of these on your approval list so hot sure of conformity:
Subscribe Button by AddToAny Version .9.10.0, nor …
X – Email Forms (MailChimp) Ver 1.1.2
But should it be updated with this http://demo.theme.co/email-forms/
Or should I just deactivate X- Email Forms (MailChimp) and activate this listing, but not sure it does the same thing as X – Email Forms (MailChimp)
Caches:
As mentioned in the questions area, there may be other caches that I don’t understand …
I deleted web browser cache …
I deleted DNS cache via these instructions:
- Click the Windows logo while holding the R key at the same time.
The run box appears. - In the run box, type cmd and then hit the ‘Enter’ key.
- In the command prompt that pops up, enter:
C:\Users\username> ipconfig /flushdns
The command runs and returns to the prompt. - Type exit, and then press the ‘Enter’ key to close the window.