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[multiriver]

[christian]

Hey @multiriver ,

Please try the following solutions:

1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.

3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

5. Remove custom CSS, Javascript and templates.

6. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

7. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Thanks.

[multiriver]

I will give it a try. Thanks

[mldarshana]

Hi There,

Apart from that, you can also install the following plugin (https://wordpress.org/plugins/wp-serverinfo/1) and then head over to Dashboard -> WP-Serverinfo and check the following information.

PHP version
PHP Memory Limit
PHP Max Script Execute Time

We do recommend PHP v5.6.32 or higher, memory limit 256 or higher and max script execution time 120 or higher to run Cornerstone smoothly.

Thanks!