Cornerstone 3.0.4 issue

Support
#1

Just upgraded Cornerstone and now the Accordion function doesn’t work. I had a problem with it on mobile with a previous version and now it’s not working on desktop either. There was a jquery error so I tried manually importing the jquery-ui… the error goes away but it doesn’t function.

John

#2

Hi John,

Can you confirm that you’ve updated your X Theme to the latest version as well?

Please follow up the steps below:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.

  2. Go to X > Settings and click on the Clear Style Cache button.

  3. If you’re using a CDN(ex: CloudFlare), please clear the CDN’s cache and disable optimization services. For the CloudFlare you also need to follow the steps below besides the developer mode:
    https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/1

  4. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  5. Remove custom CSS and Javascript from the options or Child Theme and test the case.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

#3

Cleared style cache. No difference. Created new page with only an accordion on it. Does not close/open.

X Theme is 5.2.5
Cornerstone is 3.0.4

I really don’t have time to troubleshoot plugins. Cornerstone is the primary plugin that had been updated. I can check the other 2-3 but I’m too busy to chase errant code right now.

John

#4

Hi There,

The latest version of X theme is 6.0.4: https://theme.co/changelog/

Please update it to the latest version as well: https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62.

Thank you.

#5

I was SURE I’d upgraded it. I also see an older version in the Network Admin as well. I guess I better get this done asap and see if that resolves the issue(s).

Thanks…
John

#6

Let us know how it goes :slight_smile:

#7

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