Converting to PRO destroys my website

[brandonlar]

I can’t convert to PRO. My layout gets out of place, both pages and posts.

And if i stick to X, i can’t see any changes on the site even though it shows up in preview. Can you help me find out what the issue is?

I’ve tried clearing cache, i’ve tried updating the versions, i’ve tried revoking the licenses but none is working. This has been going on for days, ever since i started the post of https://theme.co/apex/forum/t/slider-revolution-not-working-at-all-for-days/16172/6

really need urgent help. i can’t do any edits since one week ago.

[Joao]

Hi There,

The credentials do not seem to be working, please check in order that we can take a closer look.

Thanks

[brandonlar]

I’ve created a new set of login.

[ruenel]

Hello There,

Thanks for providing the information. Please keep in mind that Pro is another separate theme. When you switched and activate pro theme, you will have to clear your site cache. I see that you are using CloudFlare. After switching to Pro theme, you must login to your CloudFlare account and purge your site cache. For best results, you must used the recommended CloudFlare settings. Please check this out: https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/

Please let us know how it goes.

[brandonlar]

Hi i’ve tried that but it’s still not working.

[ruenel]

Hello There,

I have checked the site and you are now using Pro 1.2.7 and it displays in your homepage. Please see the image in the secure note.

May I know what is the remaining issue at hand?

Thank you.

[brandonlar]

Hi, it appears my W3 Total Cache plugin was giving the theme issues. I’ve cleared all cache, toggled around with the Minify options, and things seem to be appearing better, just need to style some parts.

Thanks a lot for your help!

[paul.r]

You’re welcome!