Hey there,
It looks like you’re using the Raw Element but it should have ID, Class and Style fields.
New V2 elements do have more options.
Please do the following to see if it will display the other options.
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Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
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Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.
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If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
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Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
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Remove custom CSS, Javascript and templates.
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Ask your web host to increase your allocated memory and max execution time.
If nothing helps, please give us access to your WP Admin and cPanel in a Secure Note so we could check what’s happening in the back-end.
Thanks.