Content Area Modal Showing On Page Load then disappears

Hello,

The Content Area Modal shows every time a visitor comes on the website. While it should not be the case. It basically opens up before it disappears again. Desired behavior is to only have it show when the button is clicked.

Recorded a quick little video showing the behavior:

Hope you guys can help us out as we believe it’s killing conversions and page speed.

Stefan

Hey Stefan,

Thanks for writing in!

I have checked your site and I can see that there is a broken html that is causing the issue. I cannot pinpoint exactly what or where it is because the page is being minified. I would recommend that you temporarily disable WP Rocket and the plugin that minifies the page. If possible, kindly provide us access to your site so that we can check your plugin and theme settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password

To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Regards.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.