Contact Form 7 text area is missing

Support
#1

Hi there,

on my page: http://sobkowski-neu.cti-newmedia.de/mazda-berlin-autohaus-sobkowski/
I added a contact form7 but the text area field is not showing up.
Neither in cornerstone preview either on the front end.
Any idea on that?

Thank you

Philipp

#2

Hey there,

You’re using a dev version of Contact Form 7. Please use the latest compatible version listed at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195

If that doesn’t help, we need to ensure if X is causing the issue so you need to switch to the default WordPress theme and check if the issue persist. If it does, please contact Contact Form 7 support. Also, try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Thanks.

#3

Hi Xian,

I switched back to the latest supported version of Contact Form 7 (4.8) but still the issue persists.
Next I changed the theme to Twenty Seventeen and the text area came back.
So it might be related to X. Deactivating all third party plugins didn’t help.

Please have look.

Thank you!

#4

Hey @ArtOfSpring,

Hope you are doing great :slight_smile:
The following code in your Global CSS section in theme options hides Text Area of contact form.

    .p-landmark-sub, .p-meta, input, button, select, textarea {
          display:none;
     }

To overcome it I have added following CSS code in your Global CSS section, Now text area field is visible, Please check :slight_smile:

textarea.wpcf7-form-control.wpcf7-textarea {
    display: block;
}

Regards

1 Like
#5

Thank you!

#6

Glad we could help.

Cheers!