Hi,
I keep getting “A conflict on the front end of your site has prevented the preview from loading.” I haven’t changed the front page since I worked on it last and it worked fine?
Please help!
OK SO…whichever page is set as the home page will not edit in conerstone…please, please help!
Hello,
Where is this message appearing? Can you provide a screenshot?
Most likely, something was edited outside of cornerstone that created the conflict.
HI,
Thank you for replying. It basically comes up with this message when I click edit with Cornerstone on my home page, all other pages edit fine.
Thank you anyway.
Paul
Hello There,
You seem to forgot to give the username for the credentials in your previous post. Would you please provide us the following information in a secure note?
– Link to your site
– WordPress Admin username
At me too so often - very badly loads, I make a page some times and then all varies.
Hi,
“A conflict on the front end of your site has prevented the preview from loading.” in general is a generalized error message that can mean one of many things. Please make sure to read the following thoroughly and follow all steps outlined.
The message can be caused by the following:
A plugin conflict. This could be a new plugin you’ve recently added or it can be a plugin that has recently updated and introduced a javascript error or similar in the front-end output. Please deactivate all plugins apart from Cornerstone and see if the error still exists. If it doesn’t. Reactivate all plugins one by one until the issue happens again. That then means plugin “ex” caused the error.
Incorrect setup of SSL. If you have an SSL certificate on your site. You should have the WordPress Site URL and Address URL settings set to HTTPS if you are loading the builder via HTTPS. This can be checked via your wp-admin > general > settings. If you aren’t using SSL you can ignore this step.
Caching. If you have a caching plugin activated or any form of server side caching please disable it to test for any possible conflicts. If you have server side caching or aren’t sure if you do, your host should be able to advise of this and disable it for testing purposes on your account.
Cloudflare. If you are using Cloudflare please disable this for testing purposes. Cloudflare by default enables an auto minfication function to compress the JS and CSS files of the theme. As the theme already serves minified files, re-minifying said files only causes to break the entire site.
Custom code syntax error. If you have a child theme, please enable the child theme and check if the issue still exists. If you have entered any custom JS or CSS into their respective editors. Please review the code for any syntax errors. A mis-placed semi-colon or a missing bracket will cause the issue you’re seeing.
If you could please try the above and if you still have the issue we’d be more than happy to assist.
Thanks!
hello, I work in the children’s theme always. But what I’m setting up in the child theme is not displayed in the subject of the original. The widget does not work either in the child theme. Why? The children’s theme is set correctly
Please open a separate thread and provide more details. I’m sorry but I don’t understand what you mean by
What widget are you referring to?
Please give us details in a separate thread.
Thanks.
ok я уже это сделал - жду ответа там
Hello @MIGELANDREY,
We will be responding your new thread shortly.
Thank you for your understanding.
Hi There,
The URL is not loading. It says - DNS address could not be found.
I tried the credentials on the login page on the previous URL but it is incorrect. Please give us the correct URL.
Hello,
I tested your page called Home and your under construction front page and both worked fine.
Did you manage to solve the problem? If not, please clean your browser cache and test it again.
Otherwise, let us know which browser and device you are using while experiencing the issue.
Thank you
I am having this issue on my blog page. I havent instaleld any plugins/have CSS or caching tools on my site. Any other reasons why this would be happening?
Hey @Hill,
Thanks for writing around! Can you confirm that you are fully updated? (Theme and Plugins)
You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.
If you find anything to be out of date, you can review our update guide.
I just downloaded the theme for the first time earlier this week.
I can get all my other pages to load, but my blog listings page will load and I can edit, but I cant get the cornerstone bar to expand and then it gives me the error.
installed version is 1.1.1
wp version is 4.8.1
Thoughts?
Hello @Hill,
I am having this issue on my blog page. I havent instaleld any plugins/have CSS or caching tools on my site. Any other reasons why this would be happening?
Hope this helps.