Comment reply on mobile

Hello! There is probably a bug when pressing Reply to comment from mobile phone in long comment thread. Reply field is not displayed right after the comment. If you have many comments you should scroll down to comment field and your comment will not be marked as reply.

Hi Denis,

Would you please give us more detailed information and context of the case so that we can test?

  1. Give us the URL of the page you are talking about.
  2. Give us a screenshot of the case.
  3. Is it the normal comment system of the WordPress or a plugin?

Also, please get back to us with the result of the general troubleshooting steps below:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  3. Remove custom CSS and Javascript from the options and/or Child Theme and test the case.

Thank you.

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