Color Picker Not Working in Chrome and Opera. Updated theme and Cornerstone, still not working. Look at the color picker in the footer, it’s like diagonal.
Hi @ryebag,
I tried to access the Footer Builder of your website, but unfortunately, the given login information does not have the administrator role and I do not have the menu available for me. Please change the role of the user to administrator.
Meanwhile, I suggest that you follow the troubleshooting steps below:
- Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
- Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
- Remove custom CSS and Javascript from the options and/or Child Theme and test the case.
- Check the case with another machine and the latest version of the Chrome.
Thank you.
Admin access
Hi There,
I have tested your issue on Chrome but I could not replicate your issue (see secure note).
Most probably you’re experiencing a caching issue here. Try switching to Incognito mode in Chrome and re-test this issue again.
Let us know how it goes.
Thanks!
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