Classic Flip Cards are going back to template state after live on the site for a while

Support
#1

After adding the Classic Card Element to my website and configuring to the icon and text I want, it saves and is live perfectly. After a while, the icons remain but the text goes back to template state. Please advise!

#2

Hi There,

Can you confirm that your X theme & Cornerstone plugin are up-to-date?

You can check the latest version of them here:

https://theme.co/changelog/

Would you mind providing us with your page URL contains the classic cards so we can take a closer look?

Thank you.

#3

I have since “re-saved” that page with cornerstone and it has updated. My site is https://command-app.com and you can see the Classic Cards halfway down the page. Again, since I have “re-saved” that page, it updated to what SHOULD be there.

It says that I have 6.1.6 installed but 6.4.6 is available. I also have automatic updates turned on but it hasn’t updated. How do I go about doing that?

#4

Hello @arswitzer,

Automatic updates does not update the theme automatically. You will have automatic updates notifications in your dashboard but still, you will have to do the updates manually by going to Dashboards > Updates or in Appearance > Themes. Please make sure that you have validated the site so that you can update the theme.

If nothing else helps, would you mind providing us the url of your site with login credentials so we can take a closer look?
To do this, you can create a secure note with the following info:
– Link to your site
– WordPress Admin username / password

To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288
​
Thank you.

#6

Now there are weird icons above the flip cards after I successfully updated the theme. Here is an example.

#7

Hello @arswitzer,

I am confused because I could not find the card element shown in the screenshot above.
I am only seeing this:

Please give further clarifications.

#8

Please look at https://command-app.com/tradeshow-apps/ it has now since gone back to “default” text

#9

Hi @arswitzer,

I checked and yes, the icon is now displaying by default, please try changing the icon size to zero. Or, add this to Theme Options > CSS

.x-card-outer .x-face-graphic {
display: none;
}

Thanks!

#10

Yes that fixed it on https://command-app.com/tradeshow-apps/ but removed the icons from the homepage at https://command-app.com

#11

Hi @arswitzer,

In that case, please change it to this

.page-id-2001 .x-card-outer .x-face-graphic {
display: none;
}

Cheers!

#12

Ok, that did nothing.

Now the classic cards have gone to default mode at https://command-app.com/tradeshow-apps/ and the odd icons are on https://command-app.com/apps/sales-apps/

#13

Hi @arswitzer,

Could you clarify what you’re trying to implement? You said the icons are displaying here https://command-app.com/tradeshow-apps/ for the flip card. So I provided the CSS, but it also hides the icon on mobile. Then I provided the CSS that only hides it from that page so the icons will still be displayed on the home page.

Or perhaps you wish to hide the icons from all pages except from home page? In that case, change it to this

body:not(.home) .x-card-outer .x-face-graphic {
display: none;
}

But what I don’t understand is

Now the classic cards have gone to default mode at https://command-app.com/tradeshow-apps/

It’s been like that since I checked it, nothing change except for the icon’s visibility. And it still looks like that, so I’m not sure what you mean by default.

Thanks!

#14

Ok, let’s go back to square one.

  1. I have added the Classic Card Element https://command-app.com/tradeshow-apps/ to my website and configured the icon and text I want, it saves and is live perfectly. After a while, the text goes back to “template” (how it looks when it is added to the site, without the text and imagery I want.) This is how it looks now even though it looks edited in Cornerstone.

  2. There is an odd icon that is showing above the text on the front of the cards on the pages, https://command-app.com/portfolio-apps/ and https://command-app.com/apps/sales-apps/
    I want to remove those odd spaceship looking icons but not icons that I have added to any of the cards.

#15

Hi There,

Please find this custom CSS:

And change to this as Rad mentioned in the previous reply:

body:not(.home) .x-card-outer .x-face-graphic {
    display: none;
}

It seems the cache issue, I’ve refreshed that page and the images are showing up now:

Regards!

#16

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.