Check out crashes on firefox

[wicara]

when on firefox the checkout form crashes. I can not work out how to fix the issue

[jade]

Hi @wicara,

Try to have the PHP memory limit of your site increased.

To do this, please edit your wp-config.php file and insert these lines:

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

Here is a details article about the PHP Memory Limit that is in our Knowledge Base:

Troubleshooting - Increasing PHP Memory Limit

In case the issue persists, please try to get in touch with your hosting provider and confirm to them that your PHP memory limit is increased.

If you are still having an issue, please provide us with the admin details of your site in a Secure Note so that we can check this further.

[wicara]

ok will do I have all ready increased the limit info passed on

[ruenel]

Hello @wicara,

Thanks for providing the information. Your server settings seem fine. I have tested your cart page in Firefox and I could not replicate the issue.

Please clear your Firefox browser’s cache or use private browsing mode and test you cart page again.

Kindly let us know how it goes.

[wicara]

that is the cart not the checkout

[ruenel]

Hello @wicara,

Sorry for the confusion. I’ve upload the incorrect page.

Your check out page is working on my end.

Please check your site in Firefox again.

[wicara]

Are you able to add fill the form or click the add coupon

[ruenel]

Hey @wicara,

Yes, I can.

Please clear your Firefox browser’s cache or use private browsing mode and test again.