Cart Modal does not show up after saving header

Support
#1

When building header the cart modal does not show up when view the page. It does show in the header builder what am I missing. I have saved the header however the item does not show up in the navigation area where it is supposed to be

#2

Hi George,

Please follow the steps below:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. Go to Pro > Settings and click on the Clear Style Cache button.
  3. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  4. Remove custom CSS and Javascript from the options and/or Child Theme and test the case.
  5. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case if you still have problems.

Thank you.

#3

Hi There,

Thank you for the credentials, Is there a chance that you’re editing the Global menu, and then previewing a page which gives you the All Pages menu?



If that is the case, please unassigned the Copy of logo2 header, and let the logo2 be your Global header.



Hope that helps,
Cheers!

#4

I will try that

#5

That fixed it. Always something simple and overlooked.

#6

Hi @monger,

Happy to hear that it helps.

Feel free to ask us again.

Thanks.

#7

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