Cart icon pop up nor functioning

Support
#1

Hi There,

Out of nothing the cart icon in this page: https://www.tentusscher.nl/ stopped functioning.
Any idea what is happening, i cannot find it and mayb im overlooking something?

Thanks!

#2

Hi @timschouwink

Please try the following:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
  3. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  4. Remove custom CSS and Javascript from the options or Child Theme and test the case.

If this doesn’t help, then please provide us with WordPress Dashboard login details in a “Secure Note” so we can investigate this issue.

Thanks.

#3

Hi Alaa,

I was to quick adding a support ticket. It was indeed a plugin conflict. Thanks!

#4

On behalf of my colleague, you’re welcome. Cheers! :slight_smile:

#5

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