Can't insert a image in promo

Hi,

I try to add an image to a promo but it failed. See attachments.

Any suggestions would be great.

Regards, Jeroen

Hi Jeroen,

I couldn’t replicate this issue on my local installation:

Can you confirm that your WPBakery Builder plugin is up-to-date? You can find the latest version of plugin on this page:

If it’s up-to-date. Please also try testing a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

It it still doesn’t work, please provide us with login credentials(by clicking on the Secure Note button at the bottom) so we can take a closer look? To do this, you can make a post with the following info:

  • Link login to your site
  • WordPress Admin username / password

Thanks.

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