Hi,
I try to add an image to a promo but it failed. See attachments.
Any suggestions would be great.
Regards, Jeroen
Hi,
I try to add an image to a promo but it failed. See attachments.
Any suggestions would be great.
Regards, Jeroen
Hi Jeroen,
I couldn’t replicate this issue on my local installation:
Can you confirm that your WPBakery Builder plugin is up-to-date? You can find the latest version of plugin on this page:
If it’s up-to-date. Please also try testing a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
It it still doesn’t work, please provide us with login credentials(by clicking on the Secure Note button at the bottom) so we can take a closer look? To do this, you can make a post with the following info:
Thanks.
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.