Hi, trying to validate a site but the page looks like the below. Pressing enter doesn’t work. Any suggestions?
Hello @aminternetdesign,
Thanks for writing in!
Please update WordPress to latest version as I have seen that the layout you see and validation doesn’t work is because of old version of WordPress is being used.
You can take a look at following resource to update WordPress:
Thanks.
Hi Prasant,
I’ve updated the site and the issue is the same.
Kind Regards,
Mark
Hi Mark,
This issue is most likely related to:
- The WordPress core is outdated.
- The Cornerstone plugin is up-to-date but the X theme is NOT.
Here is the guide to update your WordPress core and theme/plugin:
- https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62
- https://codex.wordpress.org/Updating_WordPress
If it still doesn’t help, would you mind providing us with login credentials(by clicking on the Secure Note button at the bottom) so we can take a closer look? To do this, you can make a post with the following info:
- Link login to your site
- WordPress Admin username / password
- FTP credentials
Thanks.
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