Can't Edit Pages

When I click on Edit page or Pro & select Edit Content, I just get a blank screen HELP!

Hi Peter,

Thanks for writing in! I am sorry to hear that you’re having this issue. Could you please try following our general troubleshooting guidelines below and see if you can isolate the issue. Most possible causes are due to caching or plugin conflicts. Also check your PHP version and memory limit.

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. Go to X > Settings and click on the Clear Style Cache button.
  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
  4. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  5. Remove custom CSS and Javascript from the Theme Options or Child Theme and test the case.
  6. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

Not sure what is happening. Sending secure Notre.

Hi,

The login provided doesn’t seem to work. Kindly check again.

Also can you confirm that you have tried all the possible solutions that my colleague have provided?

Thanks

I have gone back over the plugins & deinstalled some as suggested & I can again edit pages as the Pro edit page feature now loads. Many thanks AGAIN. Appreciate the support.
Peter

Glad to hear that :slight_smile:

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