Can't Delete Element (stuck on yep or nope)

[tristan7117]

I’ve gone through all the posts - 3rd party plugins not the problem - can’t even delete cornterstone to reupload

???

Willing to pay for support or help - need to get this resolved ASAP

[jade]

Hi there,

Please try to load the page in Skeleton mode in Cornerstone then try deleting the element from there.

Let us know how it goes.

[tristan7117]

Hi - I don’t even have access to Skeleton mode - I can’t update the plugin - delete it …I can just create with it with demo content

[christopher]

Hi there,

Would you please kindly follow the troubleshooting steps below:

1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
2. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
3. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
4. Remove custom CSS and Javascript from the options or Child Theme and test the case.
5. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
6. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

If you still have problems Kindly open up new threads for additional questions as it will help us to focus on each issue and give you a better support which you deserve. Having a long threads makes the maintaining job harder and also it will be harder for the other customers to find the correct information if they have similar issues. You are always welcomed to reply to this thread to follow up the same question.

Thank you.