Can't access dashboard

[yingfuli]

Hi,

Could you take a look at http://skogsfloating.nl ? I just went in and updated to Wordpress 4.8 and subsequently went about to update the plugins. After that I can’t access the WordPress admin dashboard. I can access Home and the other elements of X (still on X on this one), but not the regular dashboard. Perhaps you can see what is wrong…?

All kinds of trouble right now. I managed to get back in the dashboard but it won’t let me edit the pages in Cornerstone: it returns an error of ‘element missing’.

[borganstein]

Yep me too.

[jade]

Hi @yingfuli,

Hey There,

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

• Link to your site
• WordPress Admin username / password
• FTP credentials

All the best!

@borganstein kindly open another thread and provide your login details as well.

Thank you!

[christian]

Hey Ying,

Please clear all caches and deactivate your caching plugin. Then, update X and Cornerstone to the latest version. See https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195 for details.

Please also try testing for a plugin conflict. I see you have a third party Cornerstone extension. That might be causing the conflict.

Thanks.

[yingfuli]

Okay, did as you told but the problem still insists. Editing a page in Cornerstone returns an error of ‘missing element’, even with all plugins disabled.

[lely]

Hi Ying,

When I checked your site, X theme is updated but Cornerstone is still 1.2.4. Please update it to latest version 2.0.5. Then clear cache and check again.

[yingfuli]

Still loads of problems. Can’t edit pages, they now return error “problem on front end prevents loading”… Can’t understand what’s wrong.

EDIT: fixed.

[christian]

Glad it’s sorted out.