Can't access Cornerstone - missing translation: app.builder.title

[beadextr]

I noticed that the theme options were not loading, so I updated Cornerstone, XTheme and I now I have no access to the backend at all. The error is “missing translation: app.builder.title” What do I need to do?

[christian]

Hey there,

Please check for the following first:

1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.

3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

5. Remove custom CSS, Javascript and templates.

6. Contact your hosting provider to increase your allocated memory and max execution time.

Thanks.