Cannot validate my X theme with my license key

Hello, After updating to the version 5.1.1, when I input my license key in the “Input Code and Hit Enter” field, I get the following message :Uh oh, we couldn’t check if this license was valid. Details.

Hey There,

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
  • FTP credentials

All the best!

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Hi There,

You’re not using the latest version of X theme which is v5.2.3. Please download the latest version from your Envato account and then update your theme files manually (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62). Then you should be able to validate your site.

Let us know how it goes.
Thanks!

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