Hello, After updating to the version 5.1.1, when I input my license key in the “Input Code and Hit Enter” field, I get the following message :Uh oh, we couldn’t check if this license was valid. Details.
Hey There,
Would you mind providing us with login credentials so we can take a closer look? Please provide following information:
Set it as Secure Note
- Link to your site
- WordPress Admin username / password
- FTP credentials
All the best!
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Hi There,
You’re not using the latest version of X theme which is v5.2.3. Please download the latest version from your Envato account and then update your theme files manually (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62). Then you should be able to validate your site.
Let us know how it goes.
Thanks!
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