Cannot edit with Cornerstone Editor

[ralanboone]

Greetings,

It has been over a year since I have edited my page. Upon returning, I have updated X and Cornerstone. I am using an X-child theme.

Here is my problem: When I try to make new edits on a page, the Cornerstone editor will not add sections or allow me to drag elements. When I click on a section to edit, the WordPress login pops up every time saying my session has timed out and asking me to log back in.

I have disabled every plugin except for Cornerstone with no resolution. My site is http://1b6.a1b.myftpupload.com

[nabeel]

Hey there,

Please check for the following first:

1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.

3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

4. Make sure all third party plugins are deactivated while you’re testing

5. Remove custom CSS, Javascript and templates.

6. Deactivate your Child Theme and activate the Parent theme.

7. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Let us know how this goes!.

[ralanboone]

Thank you Nabeel. Changing to the parent X version seemed to have worked. I then deleted the old child theme, installed a new child theme and now everything seems to be working well.

[nabeel]

Glad we could help.

Cheers!