Cannot edit or create new pages with Cornerstone since update

Support
#1

Hi there,

Since I updated the website www.soweglobal.com I cannot edit or create new pages with cornerstone, and it does not allow me to go into edit with text or visual in wordpress anymore. There is cornerstone elements but they are not showing up. Please help as this is rather urgent.

The URLs ive been testing on are
www.soweglobal.com/retreat

And

Website/october

Thank you,
Alejandra

#2

Hi Alejandra,

I can see you have updated cornerstone but did not update your theme.

Please note that these two should be update simultaneously to avoid any incompatibility issues,

Kindly update your theme to the latest version X Version 6.2.5

Don’t forget to clear your plugin cache and browser cache after the update.

Thanks

#3

Hi Paul,

Thanks so much for the support, however after reading the article and updating the theme along with checking the php, clearing cache and disabling plugins one by one to see if there were conflicts I still cannot edit with cornerstone on any page.

Please advice,

Alejandra

#4

Hi Alejandra,

Did you just updated your Theme and clear your caching plugin? Your Cornerstone seems working fine now even on a new page (see screenshots).

(https://prnt.sc/knn72q)
(https://prnt.sc/knn7np)
(new page)

This one http://www.soweglobal.com/retreat/ is not built in Cornerstone, so you can not open that in Cornerstone unless you’re willing to rebuild it in Cornerstone.

Thanks,

#5

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