Cannot change the image behind revolution slider in agency theme

[mirandap]

Hi there
For the life of me I cannot get to where I need to change the image behind the slider in agency theme

I checked out the forum and saw two posts that say to edit in Cornerstone, including this one: https://theme.co/apex/forum/t/slider-revolution-background/17874

Firstly, I don’t love Cornerstone, and it’s not ideal that using it is the only way to edit something fairly significant. Surely there is another way? If so please advise.

Secondly, whenever I go to Cornerstone, my home page is messed up. The top half is the new Agency theme, the bottom half is the old Renew theme. It’s driving me crazy.

Here’s a screenshot to show you how it looks in cornerstone, versus my current live site mirandapacker.com.au

Why is this happening?

Thanks

Miranda

[thai]

@mirandap

For the life of me I cannot get to where I need to change the image behind the slider in agency theme

Hi There,

That’s the background image of INTRODUCTION section:

@mirandap

Secondly, whenever I go to Cornerstone, my home page is messed up. The top half is the new Agency theme, the bottom half is the old Renew theme. It’s driving me crazy.

Please follow up the steps below:

1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
2. Go to X > Settings and click on the Clear Style Cache button.
3. If you’re using a CDN(ex: CloudFlare), please clear the CDN’s cache and disable optimization services. For the CloudFlare you also need to follow the steps below besides the developer mode: https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/1
4. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
5. Remove custom CSS and Javascript from the options or Child Theme and test the case.
6. Switch to the parent theme to check if the issue persists.
7. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
8. Make sure that you’re running at least PHP v5.6.x or later to avoid any WordPress related incompatibility issues. If you’re not sure what your server configurations and settings are, install a plugin like WP-Serverinfo (https://wordpress.org/plugins/wp-serverinfo/) and check your server info by head over to Dashboard -> WP Serverinfo area.
9. Check your PHP Max Execution Time and set it for 120 for optimal usage (https://thimpress.com/knowledge-base/how-to-increase-maximum-execution-time-for-wordpress-site/).
10. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.