i can’t edit my pages on cornerstone and i just updated
Hello @etex9,
Thanks for asking.
I tried looking at the website that’s attached in your licence page. On my end website is not loading and getting following message:
This site can’t be reached
www.compensairng.com took too long to respond.
Search Google for compensating
ERR_CONNECTION_TIMED_OUT
Kindly let us know when the website is up and running. Please try out following solutions and let us know the outcome:
- Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
- If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
- Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
- Remove custom CSS and Javascript from the options or Child Theme and test the case.
- Reset your htaccess file by renaming it to
.htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button. - Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.
If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.
Thank you.
i can customize with cornerstone, but when i try to edit, this is what happens
the supported version shows that it is 3.2.2 but i updated it to 3.2.5
Hi There,
I was able to edit your pages with Cornerstone without any issues:
Could you please clear all the caches then check again?
Thank you.
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