Hello,
I need to add the 404 Add-On, but the buttons for addons do not appear to be active. They are grey, and nothing happens when I click on them. What do I need to do? Thank you!
Hi,
Can you confirm that you are fully updated? (Theme and Plugins)
You can find the latest version numbers here: (https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195 ) Then you can compare them to what’s installed on your site.
If you find anything to be out of date, you can review our update guide.
Don’t forget to review the changelog before updating
Thanks