Burger Menu not working on iPhone Safari

Support
#1

Hi guys,
if you klick our burger menu in the upper right corner via iPhone Safari (iOS 11), you cannot open/expand sub menus.
What’s going wrong there?

Thank you for your help!

Regards,
Robin

#2

Hi Robin,

There seems to be a JavaScript error on your website. Please go to Pro > Footer > Edit your Footer > JS and remove the custom code that you have added there.

If you still have problems please follow the steps below:

  1. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  2. Remove custom CSS and Javascript from the options and/or Child Theme and test the case.
  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case if you still have problems.

Thank you.

#3

Thanks Christopher!
Yep, there was an “s” in our Custom JS field :laughing:
I may have wrote it in someday in the past…

Thanks so much for your help!
Have a great week!

#4

You’re most welcome!

#5

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