Builder not showing all elements

Hi,
When trying to edit posts I created with the Pro builder, it is only showing me some of the elements, while in preview I see everything. Can you help?

Example of a builder page:
http://help.mobileodt.com/pro/#/content/4760/layout

Example of the previewed page:

Thanks!

Hello @alonmg,

Thanks for writing in!

I see that you are using Pro Theme version 2.2.5 which is fairly old version and may cause unexpected issues. I suggest you to first update Pro Theme to latest version 2.5.5.

Here’s the resources that you can refer to update Pro Theme:

https://theme.co/changelog/

Upon updating see if the elements on live website is showing. If problem is still there, please try to test for plugin conflict by deactivating all plugins at once and see if the problem resolves. If issue is solved then reactivate one plugin at a time to narrow down the plugin that’s causing the conflict.

In case problem is still there please share website login details in secure note for us to take a closer look.

Thanks.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.